Do I need to register as a customer?
Do I need to register as a customer to buy products?
The short answer is Yes, you will need to register as a customer to make a purchase from the website.
Registration is very quick and simple, you’ll need to provide us with some basic details including:
Your name and email address – to send you an order confirmation email.
Delivery and billing address – to ensure your order and invoice arrives safely.
Company details (if applicable) – to correctly address the statement or invoice.
When you provide these details they will be securely stored for quick and easy future shopping.
You’ll also be able to enjoy the following benefits; collect bonus reward points, order tracking and history, ability to start refunds online and be able to keep track of customer service queries at any time online.
How do I register for a new account?
To register for a new account go to the Login page. Alternatively, if you are purchasing products today you can also register for your new account during checkout process.
For further information about registering as a new customer, please call our Customer Care Team on 0800 316 3876. Our phone lines are open Monday to Friday, 9am–5pm.
If you’d prefer, you can also contact us online at any time.
- About Us
- Place an Order
- How do I search & browse products?
- How do I use the Ink & Toner finder?
- How do I pay & confirm my order?
- How do I use the shopping basket?
- How do I use e-coupon & promotional codes?
- How To Pay
- Do I need to register as a customer?
- What payment methods do you accept?
- Can I receive a VAT invoice?
- How do I make a payment to my business credit account?
- How do I apply for a business credit account?
- What is your returns & refunds policy?
- How do I return an item?
- When will I receive my refund?
- My order is missing an item - what do I do?
- My Account
- What are the features of My Account?
- How can I manage my account information?
- Can I view invoices and statements online?
- Terms & Conditions
- Terms & Conditions for Business Customers
- Terms & Conditions for Personal Customers
- Price Comparison Terms
- Promotion Terms & Conditions
- Rewards Programme
- Buyers Guides & Videos
- Pens, Pencils and Refills
- Printers and Faxes
- Diaries, Organisers and Calendars
- Envelopes and Envelope Bags
- Filing Cabinets and Trolleys
- Filing and Archive
- Ink Cartridges and Toner
- Labels and Tags
- Office Desks and Tables
- Office Seating
- Printer Paper
- The Ultimate Guide to Stapling
- Suspension Files