There's been talk in the office today about unwieldy terms and conditions. How long is too long?
According to research conducted for Fairer Finance, some banks and car insurers have ridiculously long terms and conditions. Worst of the bunch, but not by much, were HSBC's with 34,162 words. Close behind were several insurers who terms ran for more than 30,000 words. No wonder that 73% of people don't bother reading them at all.